Privacy Policy for SarasUK Bitrix24 Leads

SarasUK Tech Pvt. Ltd. (https://sarasuk.com) values your privacy. This Privacy Policy explains what data we collect, how we process it, the purposes for processing, and how users may request deletion of their data when using our Facebook app SarasUK Bitrix24 Leads.

By using the App, you agree to the terms of this Privacy Policy.

Information We Collect

When you use our Facebook app, we request specific Facebook permissions to enable functionality:

• public_profile – Access to your public Facebook profile (name, profile picture, gender, etc.).
• email – Your email address linked to your Facebook account.
• pages_show_list – List of Facebook Pages you manage.
• pages_read_engagement – Engagement metrics from your Pages.
• pages_manage_ads & ads_management – Ability to manage your ads.
• business_management – Manage your business assets.
• leads_retrieval – Access to leads generated from your Pages.
• pages_manage_metadata – Manage your Page settings and metadata.

We only request permissions necessary for the App’s functionality and do not collect any data beyond what is required.

How We Process Your Data

We process the collected data to:

• Provide, maintain, and improve the App.
• Personalize your experience and display relevant features.
• Respond to inquiries, support requests, and feedback.
• Comply with legal obligations and prevent fraud or abuse.

Purpose of Processing

The primary purposes for processing your data are to allow integration between your Facebook assets and the Bitrix24 platform, enabling you to manage leads, ads, and engagement within our application.

Sharing of Information

We may share your information only in these cases:

• With service providers assisting in operating and improving the App.
• When required by law or legal process.
• To protect the rights, property, or safety of our users or the public.

Data Retention

We retain your data only as long as necessary to provide our services and for legitimate business purposes. Data is securely deleted or anonymized when no longer required.

Data Deletion Requests

You can request deletion of your data by contacting us or by removing the app from your Facebook account:

1. Go to Facebook Settings > Apps and Websites.
2. Find and remove "SarasUK Bitrix24 Leads".
3. Contact us to confirm deletion at support@sarasuk.com.

Security

We use industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the App after changes means you accept the updated terms.